After setting up a major spa and retreat brand from the ground up, Kezia is available to help hotels to create new spas, or improve existing ones, for a guaranteed source of revenue which will delight your clients.
Spas and wellness programmes are big business and an important source of revenue for hotels, however creating a spa, developing the right programmes and recruiting and training staff can be a daunting prospect for hotel owners and managers. Spa consultants are an excellent resource to ensure that the design, execution, programmes and customer experience is perfect first time around.
Kezia Kaur founded, developed and built Shanti Som wellbeing retreat in Marbella and made it into a world class spa, hotel and location for retreats. She was involved in every detail from developing the concept and philosophy, working with the architects and builders to create and build it, developing the programmes, therapies, marketing materials and recruiting and training the staff.
With this experience of creating a stunning Asian-style spa and retreat and experience of working with and mystery shopping many other spas and resorts, she can help hotels, spas and retreats to create a wonderful new spa, or improve an existing one.