After setting up a major spa and retreat brand from the ground up, Kezia is available to help hotels to create new spas, or improve existing ones, for a guaranteed source of revenue which will delight your clients.
Spas and wellness programmes are big business and an important source of revenue for hotels, however creating a spa, developing the right programmes and recruiting and training staff can be a daunting prospect for hotel owners and managers. Spa consultants are an excellent resource to ensure that the design, execution, programmes and customer experience is perfect first time around.
Kezia Kaur founded, developed and built Shanti Som wellbeing retreat in Marbella and made it into a world class spa, hotel and location for retreats. She was involved in every detail from developing the concept and philosophy, working with the architects and builders to create and build it, developing the programmes, therapies, marketing materials and recruiting and training the staff.
With this experience of creating a stunning Asian-style spa and retreat and experience of working with and mystery shopping many other spas and resorts, she can help hotels, spas and retreats to create a wonderful new spa, or improve an existing one.
Spa and retreat consultation is a wonderful way to improve the spa experience and maximise revenue. Kezia can offer a range of consultation services including..
Kezia can help you to achieve the best spa experience for your guests. Please contact us to discuss your requirements and find out how she can support you.
Kezia Kaur is an inspirational healer, holistic therapist, integral Life Coach, philanthropist and Raja Yoga teacher with over 25 years of experience in wellness. Since 1988 Kezia Kaur has dedicated herself to helping people to feel and look good from the inside out, to find their balance and live their “best life”.
Kezia is an accomplished wellness entrepreneur. In 2010 she was founder and owner of Shanti-Som Wellbeing Retreat, the first Asian style health retreat in Europe, located in Marbella, Spain. It was designed as a haven for healing in which people came to take time out to strengthen and rebuild themselves mentally, physically and emotionally.
Following her exit from the world of physical retreat resorts, Kezia has developed KEZIA WELLNESS RETREATS and has branched out to offering consultation and mystery shopping services to hotels and spas.
If you already have a spa which isn’t working as well as you’d like, Kezia can come in to mystery shop the spa, try the treatments and experience everything as a customer would and then report back and work on the issues identified. The mystery shopper experience includes..
By using someone as experienced and senior in their field as Kezia, you know that you will receive the most useful feedback and hugely valuable advice and consultancy services as well as secret shopping. She can also train the staff for you and help you to implement change over the short or long term, adding a valuable resource to the spa team and ensuring changes are made and all the staff are on board.
[vc_row][vc_column width="1/1"][vc_column_text]After setting up a major spa and retreat brand from the ground up, Kezia is available to help hotels to create new spas, or improve existing ones, for a guaranteed source of revenue which will delight your clients. Spas and wellness programmes are big business...
Read More